Frequently Asked Questions
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• Contact Us
• What are the advantages of using LED lighting for my aquarium?
• How do I compare the features/specs of different models?
• Where are Acan Lighting LED fixtures available for purchase?
• What kind of warranty is offered for your LED lights, and how do I obtain warranty service?
• What type and brand of LED bulbs are used in Acan lighting fixtures?
• Can the intensity of the lights be controlled?
• What is the color temperature of the lights?
• Why does the included power supply output 24v while some competitors use higher voltage?
• How do I use the included tank mounting kit (legs and feet)?
• How do I use the included hanging ceiling kit?
• What is the proper duration of time to program for each light stage?
• How can I become a reseller or distributor of Acan Lighting products?
• Where can I get a copy of the User's Manual?
• Where can I download your banner ad for my website?
• How do I keep my light clean?
COMMON TROUBLESHOOTING ISSUES
• The LED display is showing strange characters.
• In Auto mode, the time stages are not beginning at the proper times.
• In Auto mode, the program is skipping stages.
• The Moon Light won't turn on (A101AC and A104AC only).
• The fixture feels hot to the touch.
©2018 Acan Lighting Incorporated