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Contact Us

Due to the overwhelming demand for our products, we will not be able to personally answer all inquiries we receive. However, we are hoping to make this FAQ section the primary resource for answering any questions you may have about our products, company, or distribution channel. Therefore, please look through the FAQs first to see if we've already answered your question, and we will continue to expand this section with as much information as possible!

The best way to contact us is to send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Mailing Address
75 Austin Blvd
Commack, NY 11725
Phone (631) 993-3227
Fax (631) 993-3125

If are a current Acan Lighting user and need to contact us about your item, please include your product Serial Number (located on the top of the fixture - see example below) with your inquiry in order to receive priority attention.